Welcome to StartupStambh. This Privacy Policy explains how StartupStambh Private Limited ("we", "us", "our") collects, uses, discloses, and safeguards your personal information when you visit our website, contact us, or engage our consultancy services. By accessing our website or using our services, you agree to the practices described in this policy. Please read it together with our Terms of Service.
Information We Collect
We collect information necessary to respond to enquiries, deliver advisory services, and improve your experience. The type of data depends on how you interact with us.
Personal information
- Name, email address, phone number, and WhatsApp contact details
- Business or startup name, entity type, and sector
- GSTIN, PAN, Udyam, and other identifiers needed for registrations or funding support
- Registered office and correspondence address
- Documents you voluntarily share for incorporation, compliance, or scheme applications
Usage and technical information
- Browser type, device information, operating system, and IP address
- Pages visited, time spent, referral source, and general location (city/region level)
- Cookies, session identifiers, and similar technologies where enabled
- Form submissions, chat messages, and call-back requests
How We Use Your Information
We use collected information for legitimate business purposes connected to our advisory services:
- To respond to enquiries, schedule consultations, and provide quotations
- To prepare and file registrations, compliance documents, and funding applications you engage us for
- To communicate project status, document requests, and deliverables
- To send service-related updates, invoices, and payment confirmations
- To improve our website, content, and customer experience through aggregated analytics
- To comply with applicable laws, court orders, or regulatory requests
- To detect fraud, misuse, or security incidents on our platforms
Information Sharing & Disclosure
We do not sell your personal data. We may share information only in the following circumstances:
- With government portals, banks, NBFCs, or registries when you authorise us to file or apply on your behalf
- With professional partners (CAs, lawyers, patent agents) involved in your project with your consent
- With payment processors (e.g. Razorpay) to complete transactions you initiate
- With IT and cloud service providers who host our systems under confidentiality obligations
- When required by law, regulation, legal process, or to protect our rights and safety
- In connection with a merger, acquisition, or restructuring, subject to continued protection of your data
Data Security
We implement reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.
- Access to client files is limited to authorised team members on a need-to-know basis
- We use secure communication channels for sensitive document exchange where practicable
- Payment data is processed through PCI-compliant payment gateways; we do not store full card details on our servers
- Despite our efforts, no method of transmission over the internet is 100% secure. You share documents at your own risk if using unsecured channels
Your Rights & Choices
Subject to applicable Indian law, you may have the following choices regarding your personal information:
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for marketing communications (service-related messages may still be sent)
- Request deletion where we have no legal obligation to retain records
- Opt out of non-essential cookies through your browser settings
How to exercise your rights
Email us at director.sales@startupstambh.com with your name, contact details, and the nature of your request. We may verify your identity before processing requests.
Cookies & Tracking
Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance.
- Essential cookies support basic site functionality
- Analytics cookies help us understand how visitors use our pages (aggregated, not personally identifiable in reports)
- You can disable cookies in your browser; some features may not work correctly if you do
Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, including:
- Active client engagements and statutory record-keeping requirements
- Tax, accounting, and audit obligations (typically as required under Indian law)
- Dispute resolution or enforcement of our agreements
- After retention periods expire, we securely delete or anonymise data where feasible
Children's Privacy
Our services are directed at businesses and adults aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such data, contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect revisions. Material changes may be communicated via our website or email where appropriate. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or requests, contact StartupStambh Private Limited at director.sales@startupstambh.com. We aim to respond within a reasonable timeframe.
